Sending Money to Indonesia: What You Need to Know
Introduction
Indonesia is one of Australia's closest neighbors and a popular destination for cross-border business payments. Whether you're paying suppliers, settling invoices, or conducting business transactions, understanding the ins and outs of cross-border payments to Indonesia can save your business time and money.
Transfer Options
Bank Transfer
Direct bank-to-bank transfers are the most common method. With PayZen, transfers to Indonesian bank accounts are processed efficiently. Delivery times vary by destination and banking hours.
Mobile Wallets
Popular digital wallets like GoPay, OVO, and Dana are increasingly common in Indonesia. PayZen supports transfers to major mobile wallet services.
Fees and Exchange Rates
When sending AUD to Indonesia (IDR), you'll want to compare:
- Exchange rate: PayZen uses the mid-market rate with competitive pricing
- Transfer fee: Our fees are transparent and competitive (TBD)
- Receiving fees: Most Indonesian banks don't charge fees for incoming international transfers
Required Information
To make cross-border payments to Indonesia, your business will need:
- Beneficiary business name and registration details
- Indonesian bank account number or payment details
- Bank name and branch (for bank transfers)
- Business address
- Purpose of payment (required for compliance)
Business Payment Times
- Bank transfers: Payment times vary by destination and banking hours
- Digital payments: Processing times vary by method
- Weekends/holidays: May take until the next business day
Regulations and Limits
Australian Regulations
As an AUSTRAC-licensed provider, PayZen must verify your identity and the purpose of transfers. Large or frequent transfers may require additional documentation.
Indonesian Regulations
Indonesia's central bank (Bank Indonesia) has regulations on incoming transfers. Transfers over certain amounts may require additional documentation from the recipient.
Common Purposes for Business Payments
- Supplier payments
- Invoice settlements
- Business investments
- Service payments
- Business expenses
Tips for Sending Money to Indonesia
- Verify recipient details: Double-check account numbers to avoid delays
- Time your transfer: Send during Indonesian business hours for fastest delivery
- Keep records: Save all transaction receipts and confirmation emails
- Monitor exchange rates: Set up rate alerts to transfer when rates are favorable
- Use trusted services: Stick with licensed providers like PayZen
Troubleshooting Common Issues
Transfer Delayed
If your transfer is taking longer than expected:
- Check if it's a weekend or Indonesian public holiday
- Verify the recipient's account details are correct
- Contact our support team for status updates
Recipient Can't Access Funds
If the recipient reports issues accessing the money:
- Confirm the transfer status with PayZen
- Ask the recipient to check with their bank
- Ensure the recipient's name matches exactly
Why Choose PayZen for Indonesia Transfers?
- Fast: Delivery times vary by destination
- Competitive: Mid-market rate with transparent fees (TBD)
- Reliable: AUSTRAC-licensed and regulated
- Transparent: No hidden fees
- Secure: Bank-level encryption
Get Started
Ready to make cross-border payments to Indonesia? Contact our business team to set up your business account and start making payments. Our team is here to help if you have any questions.
- Transparent pricing with mid-market rates
- AUSTRAC licensed and regulated
- Fast transfers - delivery times vary by destination
- Bank-level security encryption
AUSTRAC Licensed (AU)
PayZen is a registered remittance service provider licensed by AUSTRAC