Guide

Sending Money to Indonesia: What You Need to Know

PT
PayZen Team
January 10, 2025
7 min read
Sending Money to Indonesia: What You Need to Know

Introduction

Indonesia is one of Australia's closest neighbors and a popular destination for cross-border business payments. Whether you're paying suppliers, settling invoices, or conducting business transactions, understanding the ins and outs of cross-border payments to Indonesia can save your business time and money.

Transfer Options

Bank Transfer

Direct bank-to-bank transfers are the most common method. With PayZen, transfers to Indonesian bank accounts are processed efficiently. Delivery times vary by destination and banking hours.

Mobile Wallets

Popular digital wallets like GoPay, OVO, and Dana are increasingly common in Indonesia. PayZen supports transfers to major mobile wallet services.

Fees and Exchange Rates

When sending AUD to Indonesia (IDR), you'll want to compare:

  • Exchange rate: PayZen uses the mid-market rate with competitive pricing
  • Transfer fee: Our fees are transparent and competitive (TBD)
  • Receiving fees: Most Indonesian banks don't charge fees for incoming international transfers

Required Information

To make cross-border payments to Indonesia, your business will need:

  • Beneficiary business name and registration details
  • Indonesian bank account number or payment details
  • Bank name and branch (for bank transfers)
  • Business address
  • Purpose of payment (required for compliance)

Business Payment Times

  • Bank transfers: Payment times vary by destination and banking hours
  • Digital payments: Processing times vary by method
  • Weekends/holidays: May take until the next business day

Regulations and Limits

Australian Regulations

As an AUSTRAC-licensed provider, PayZen must verify your identity and the purpose of transfers. Large or frequent transfers may require additional documentation.

Indonesian Regulations

Indonesia's central bank (Bank Indonesia) has regulations on incoming transfers. Transfers over certain amounts may require additional documentation from the recipient.

Common Purposes for Business Payments

  • Supplier payments
  • Invoice settlements
  • Business investments
  • Service payments
  • Business expenses

Tips for Sending Money to Indonesia

  1. Verify recipient details: Double-check account numbers to avoid delays
  2. Time your transfer: Send during Indonesian business hours for fastest delivery
  3. Keep records: Save all transaction receipts and confirmation emails
  4. Monitor exchange rates: Set up rate alerts to transfer when rates are favorable
  5. Use trusted services: Stick with licensed providers like PayZen

Troubleshooting Common Issues

Transfer Delayed

If your transfer is taking longer than expected:

  • Check if it's a weekend or Indonesian public holiday
  • Verify the recipient's account details are correct
  • Contact our support team for status updates

Recipient Can't Access Funds

If the recipient reports issues accessing the money:

  • Confirm the transfer status with PayZen
  • Ask the recipient to check with their bank
  • Ensure the recipient's name matches exactly

Why Choose PayZen for Indonesia Transfers?

  • Fast: Delivery times vary by destination
  • Competitive: Mid-market rate with transparent fees (TBD)
  • Reliable: AUSTRAC-licensed and regulated
  • Transparent: No hidden fees
  • Secure: Bank-level encryption

Get Started

Ready to make cross-border payments to Indonesia? Contact our business team to set up your business account and start making payments. Our team is here to help if you have any questions.

Ready to start saving on your transfers?

Join businesses using PayZen for cross-border payments

Key Takeaways
  • Transparent pricing with mid-market rates
  • AUSTRAC licensed and regulated
  • Fast transfers - delivery times vary by destination
  • Bank-level security encryption

AUSTRAC Licensed (AU)

PayZen is a registered remittance service provider licensed by AUSTRAC

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