Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure login, and access to protected areas.

• Session cookies: Temporary cookies that expire when you close your browser
• Security cookies: Authenticate users and prevent fraudulent use of accounts

2.2 Performance Cookies

These cookies collect information about how visitors use our website, helping us improve its performance and user experience.

• Page load times and errors
• Popular pages and features
• User navigation patterns

2.3 Functional Cookies

These cookies remember your choices and preferences to provide enhanced features and personalization.

• Language preferences
• Currency selection
• Previously entered information

2.4 Analytics Cookies

We use analytics tools to understand how our website is used and to improve our services. These cookies collect aggregated, anonymous data.

2.5 Marketing Cookies

With your consent, we may use cookies to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

3. Third-Party Cookies

We may use services from third-party providers that set their own cookies, including:

• Google Analytics: Website analytics and performance tracking
• Payment Processors: Secure payment processing
• Customer Support: Live chat and support tools

4. Cookie Duration

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically:

• View cookies stored on your device
• Delete all or specific cookies
• Block cookies from specific websites
• Block all cookies (may affect website functionality)

5.2 Cookie Preferences

You can manage your cookie preferences on our website through the cookie banner that appears when you first visit, or through your account settings.

5.3 Do Not Track

We respect Do Not Track (DNT) signals. When DNT is enabled, we will not set non-essential cookies.

6. Impact of Disabling Cookies

If you disable cookies, some features may not function properly:

• You may need to log in each time you visit
• Your preferences may not be saved
• Some pages may not display correctly
• Certain features may be unavailable

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: privacy@payzen.au
• Address: Anantla Australia Pty Ltd, Melbourne, Australia